- User training

We will suggest a technical training about all products for our customers regularly. The training is concentrated on purpose of each user and the customers can examine our equipments as real situation of customer-side.

Our professional technical people usually give the training to customers at our laboratory and also are able to travel to the local customers to give details training in the real user situation using the exact user materials as necessary.

- Training local area agents

We also have widely business partner at local area in Japan. We support the local agents and give products knowledge as a supervisor. We have been put confidence in the agents based on success stories.

- Technical seminar

To spread the highest technology in our market, we hold technical seminars. We have strong connection to key persons of each scientific field, biotechnology, chemical or food science and we introduce specific and benefit academic lecture from them.

- Flexible demonstration service for our customers

We can suggest the demonstration for potential customers using their real sample or material with our products. We have a technical laboratory at our office and so can work on sample test for the customers. Our laboratory is very well equipped and can be used as a show room as well.

In case of that the customer can't bring their sample to our office, we can suggest the demonstration at the customer side for a while. During the demonstration, we support the data analysis and give technical support.

We attach importance to flexible demonstration every time and we can give exact and rapid support to the potential customer because of our high confidence and improved technical skill.

- Taking part to academic meeting

Our products specialists have high motivation to study advanced technique anytime. We always try to improve our specific knowledge and collect more brand-new information from some academic meeting or conference, therefore we can have flexible marketing tool in any fields.

- Regular meeting and training from our manufacturers.

To keep professional technical service skills, we were given the service training from our manufacturers.

We share our technical skill with our colleague and have the purpose that anyone of Milestone General can give exact support for all our customers.

- Membership of the national technical conference

We participate in a national conference of measurement method and give advice of standard device. We also publish the new technical method at international seminar.